LIFESTYLE ENRICHMENT SDN. BHD.

(For Trading & E-Commerce Activities)

PRIVACY POLICY

At Lifestyle Enrichment Sdn Bhd, we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a transaction through our trading platform or website.

 

1. Information We Collect

We may collect the following types of personal information from customers and visitors:

• Full name
• Identification number (where applicable)
• Contact information (email, phone number, mailing address)
• Billing and delivery addresses
• Payment information (via secure payment gateway)
• Purchase and transaction history
• Business/company information (for B2B clients)
• Technical information such as IP address, browser type, and device information

 

2. How We Use Your Information

The data we collect is used for purposes such as:

• Processing and fulfilling your orders or service requests
• Managing payments and invoicing
• Communicating with you about your transactions or inquiries
• Improving our services and customer experience
• Detecting and preventing fraudulent transactions
• Complying with legal and regulatory requirements

 

3. Disclosure of Information

Your personal data will be kept confidential and will not be shared with third parties except in the following situations:

• To service providers and partners (e.g., courier, payment gateway, customer support) for order fulfillment and operations

• Where required by law, regulation, court order, or government authority
• To protect our legal rights, or to prevent fraud or illegal activity
• With your explicit consent

 

We ensure that any third party handling your data maintains appropriate security and confidentiality measures.

 

4. Data Security

We implement strict security procedures and use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

All payment transactions are processed through secure and reputable payment gateways. We do not store your credit/debit card information.

 

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve the performance of our website and analyze user behavior. You can choose to disable cookies through your browser settings, but this may affect your browsing experience.

 

6. Your Rights

Under the PDPA, you have the right to:

• Access and request a copy of your personal data
• Request correction of inaccurate or outdated information
• Withdraw consent to processing (subject to legal and contractual obligations)

 

To exercise your rights, please contact us via the details below.

 

7. Retention of Data

We retain your personal data for as long as necessary to fulfill the purpose it was collected for, including for legal, regulatory, tax, or accounting requirements.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and where appropriate, notified to you.